sales service system

1. Management after sales service center, and establish after sales service system and warranty policy2. Responsibilities focus on: Customer satisfaction, Quality, Productivity, and Employee Engagement.3. Plan and organize service resource, spare parts focues and custom made prom dresses regulate 4. Organize product training and application seminar 5. Support to marketing promotion and exhibition 6. Service workflow reorganized，enhance service speed, cost down and increase customer satisfaction7. Product installation, testing, application, maintain and chi flat iron store training8.Product application support to client, invest new product to to expand in marketAchievement:1. Upgrade repairing center to multifunctional center which is cover service , maintain, plus size wedding dresses technical support, product evaluation, application2. As technical window between China market and Germany technical center, which feed back product quality and customer requirement, help to improve wedding gowns dresses product quality and invest product for China market3. Technical support and training for sales, achieve 35% selling increase in 08’4. Establish and implement warranty policy to increase cheap evening dresses customer satisfaction, and achieve 30% cost down in 08’5. Through motivation, training and wedding dresses 2010 implement, Build up after sales service team which have strongly customer center concept 6. Through after sale service support expand market of Taiwan, Vietnam, south Korea7. Improve cheap jeans shop after sale service center from cost center to porfit center, through product repairing, maintain, and training course8. Implement MVP (manufacturing variance Program), achieve productivity improvement and cost saving
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